Blureon Phone
The desk phone, in a simple app
Blureon Phone is an app for macOS and Windows that the team uses to answer, transfer and track calls, without a physical phone on the desk. It connects to SIP phone systems, and on Blureon PBX it picks up its settings on its own. The iOS and Android versions are coming soon.
Incoming call · Sales
DID 0374 12 34 56 · Sales call queue · waiting 0:08
Customer record (Odoo)
Example Ltd — active customer
Found in Odoo by number
In short. Blureon Phone is a native calling app, built on Sipral, a SIP engine written in Rust, that moves desk telephony into a modern program. The team gets call answering and transfer, colleague availability, CRM integrations, SMS and WhatsApp, without manual configuration on each workstation.
The features your team needs on a call
Answer and transfer calls easily
Hold, mute, blind or attended transfer, DTMF, recording, simultaneous calls and voicemail with a new-message indicator.
See colleague availability
Know who is free, busy or on a call. A discreet bar lets you start or answer calls without switching windows.
Minimal configuration
After activation, the app picks up the settings approved for the user: SIP accounts, the connection to the phone system, codecs and integrations.
CRM integrations
Odoo, HubSpot or your own API: on a call, the app looks up the customer by number and shows their name. In progress: Salesforce, Microsoft Dynamics 365, Zoho CRM, Pipedrive and monday.com.
SMS and WhatsApp from the app
On Pro and Enterprise you send SMS and WhatsApp messages straight from the app, through the company’s SMSWapi account.
See the call context
On every call you see the number, the DID dialled, the path through the voice menu, the call queue and wait time, plus the customer found in the CRM.
Protected data
TLS and SRTP on the packages that include them, local storage encrypted with AES-256-GCM. The app sends usage statistics, call quality and crash reports, never call content; after 24 months we anonymise them.
Automations for technical integrations
Webhooks and commands run automatically on call events, plus click-to-call from tel:, sip: or callto: links. Details are in the documentation.
Download Blureon Phone
The latest Stable version, straight from the Blureon portal. It starts on the Free package; a paid licence is activated from the app.
Packages and prices
The prices come straight from the Blureon portal. Each package has everything in the one below it, and more.
Phone Free
For any organisation
€0
Free, for any company or organisation.
- One SIP account
- One colleague watched in BLF
- UDP connection
- History of 5 calls and a phone book of 50 contacts
Phone Essential
With a Blureon PBX
€0
Free with a paid Blureon PBX or a phone system from centraletelefonice.ro; not sold on its own.
- 5 SIP accounts
- 5 colleagues watched in BLF
- UDP, TCP and TLS, encrypted voice (SRTP)
- Unlimited history and phone book
- Full link with the phone system
- One CRM integration
Phone Pro
For teams
1.99 € / month or 19.99 € / year
- 10 SIP accounts
- 10 colleagues watched in BLF
- UDP, TCP and TLS, encrypted voice (SRTP)
- Unlimited history and phone book
- Full link with the phone system
- 3 CRM integrations
- Call recording
- Webhooks and automations
Phone Enterprise
For companies
3.99 € / month or 39.99 € / year
- 50 SIP accounts
- 25 colleagues watched in BLF
- UDP, TCP and TLS, encrypted voice (SRTP)
- Unlimited history and phone book
- Full link with the phone system
- Unlimited CRM integrations
- Call recording
- Webhooks and automations
- Commands run automatically on call events
- The company's name and logo in the app
- Settings enforced by the administrator
Buying straight from the Blureon portal is coming soon; until then, we send you the licence.
The company's name, in the app
On Enterprise, the Mac and Windows app shows the company's name and logo, received from the Blureon PBX: at the top, next to the account, and on the About page. The app stays Blureon Phone. The administrator can enforce the settings for the whole team.
Frequently asked questions
What is Blureon Phone?
It is a native calling app for macOS and Windows, built on Sipral, a SIP engine written in Rust. It replaces the physical desk phone: call answering and transfer, recording, colleague availability, CRM integrations, SMS and WhatsApp.
Does it work with any phone system?
It is a standard SIP client, so it works with Asterisk, FreePBX, Blureon PBX and most SIP phone systems. With Asterisk and Blureon PBX, you also get feature codes, colleague availability, and call queue and voice-menu data displayed during the call. We check the compatibility of your phone system before implementation.
What does it mean that it picks up the configuration on its own?
After activation, the app downloads from the server the settings approved for the user: SIP accounts, the connection to the phone system, codecs and CRM integrations. The employee installs the app and activates it, without manually configuring technical parameters.
What CRM systems does it integrate with?
Natively with Odoo and HubSpot, plus a connector for your own API. On every call it looks up the customer by number and shows their name. In progress: Salesforce, Microsoft Dynamics 365, Zoho CRM, Pipedrive and monday.com.
How does it update?
New versions arrive automatically, once we have checked them. Anyone who wants them earlier picks the test channel in the settings; the administrator can enforce it for the whole team.
When does the app come to mobile phones?
The iOS and Android versions are coming soon, with the same packages as on the computer.
What about data security?
Transport uses TLS, and media uses SRTP, on the packages that include them. Local data — accounts, history — is encrypted with AES-256-GCM, with the key kept in the system's vault (Keychain on Mac, DPAPI on Windows). The app sends usage statistics, call quality and crash reports, tied to the computer for 24 months and then anonymised; never call content. The details are in the privacy policy.
How does licensing work?
You choose a package: Phone Free costs nothing, Phone Pro and Phone Enterprise have a monthly or yearly subscription, and Phone Essential comes free with a paid Blureon PBX. The licence is tied to the workstation; validation also works offline, through a token, with periodic checks.
What systems does it run on?
macOS Sonoma 14 or later on a Mac with Apple silicon (M1 or later; Intel Macs are not supported), and Windows 10 build 1809 or later, both as native versions with the same set of features. The iOS and Android versions are coming soon.
Install Blureon Phone today
The Free package costs nothing. For a team, request a Pro or Enterprise licence; if you have a Blureon PBX, the app comes with it.